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The purpose of this research is to explain how all previous public service patterns during the Covid-19 pandemic were studied using a qualitative descriptive format—data from observations, interviews, and documentation of Central Kalimantan DPMPTSP employees at Palangkaraya. As a result, we can see that pre-Corona 19 public services now face to face. Applicants must come directly to the executive at the front office (FO). However, when the Covid-19 pandemic occurs, it can be transmitted directly through interaction, and DPMPTSP in Central Kalimantan temporarily suspends face-to-face services. Applicants can contact the FO to supervise and consult online about what requirements need to complete. Likewise, applicants' documents can send to the expedition. In the case of hourly wages, it has confirm that visiting applicants must follow health protocols.